2015 events production convention is coming up and around mid day, I’ll be leading a discussion on how content formats can win attention and engagement for great content. Would love to see there those of you who are in the biz of making an impact … Continue readingFormat Is Queen – a talk at the Events Producers Convention on Feb 1st 2015
I’ve started capturing fine-print because it represent everything that is wrong in our society. Or at least everything that is wrong in customer experience. See this for example from my flight the other day: Easy Jet, come on, do you really think I’ll sue you … Continue readingSeriously? Together, we can stop The Fine Print!